Frequently Asked Questions
You should find answers to most of your Millinery Warehouse questions below. If you have a question that is not addressed below, please contact us and we will do everything we can to help.
We use UPS and FedEx for both domestic and international orders.
Please allow 1-2 business days for order processing. Customers can select Ground or Express options at checkout. Once your order has left the warehouse the package is then in the carriers hands and they control the delivery.
Orders can only be cancelled if you have not yet received your shipment confirmation email. If you need to cancel, please email info@millinerywarehouse.com with your order number in the subject line.
Customers will receive tracking information once their order has shipped.
Sorry about that! Please email at info@millinerywarehouse.com with your order number in the subject line.
We accept all major credit cards, PayPal and ShopPay.
Products are typically restocked every 6-8 weeks.
Our apologies, please first check your spam / junk and promotions folders. If you still cannot locate, please email at info@millinerywarehouse.com with your order number in the subject line.
Changes can only be made if your order hasn't shipped yet. If you haven't yet received a shipping confirmation email and want to change your order, please email info@millinerywarehouse.com with your order number in the subject line.
Please send us an email at info@millinerywarehouse.com
We will respond with the estimated restock date of the item.
We accept returns or exchanges of unused products within 14 days of receipt. Buyer is responsible for return shipping costs. To initiate a return or exchange, please email us at info@millinerywarehouse.com
Our fur felts are made from 100% Rabbit Fur, 50% Beaver Fur / 50% Rabbit Fur or 100% Beaver Fur
Our fur felts are stiffened using shellac.
If your item was market as delivered pleaase email us your order number and tracking number. Usually the buyer and shipper need to file a claim with the carrier. Typically, these issues are resolved within 2-3 business days.